Support
Need help? We typically respond within 2 business days.
Contact
| danielturzaapple@gmail.com | |
| Publisher | Daniel Turza |
| Address | Donnersbergring 2, 64295 Darmstadt, Germany |
| Phone | +49 17632040120 |
What to Include in Your Support Request
- Device model and iOS version.
- App version (from the app account/settings screen).
- Short description of what happened and what you expected.
- Screenshots and exact error text, if available.
Common Issues
- Sign-in issues: sign out and sign in again, then retry sync.
- Sync pending: verify internet connection and active session.
- Subscription not active: use “Restore Purchases” in the app account screen.
- Reminder not firing: verify iOS notification permissions are enabled for TLC Mood Tracker.